Renewed knowledge base for professionals: one central point of access to information about products and regulations

The Helpdesk for Biocides, Chemical Substances and Products has completely renewed its knowledge base.
This platform supports professionals in placing products on the market, such as hazardous mixtures, detergents, biocides, paints, batteries, and electrical devices.
The portal brings together all relevant information in one central location, now easier to navigate thanks to three clear sections: FAQs, procedures, and legislation.

The yellow search bar at the top of the page is the ideal starting point for your search.
If you cannot find an answer, you can easily submit a question via “New ticket” and follow its status through your personal account.

By clicking the logo of the FPS Health, Food Chain Safety and Environment at the top of the page, you return to the homepage of DG Environment, where additional explanations are provided on the related procedures and legislation.

With this updated knowledge base, the Helpdesk for Biocides, Chemical Substances and Products aims to offer professionals faster, more efficient and more reliable access to accurate, up-to-date and practice-oriented information.